How to make a complaint!

We understand that sometimes you may not be happy with the service ADT has provided but we promise to work hard to try and resolve any issues you may have. You can register your complaint through the form below and thereafter we will make every effort to respond to all customer service inquiries within two to four days.

Alternatively, you can send an email to

Step 1

Start by choosing the subject of your complaint.

Step 2

Describe what you want to complain about so we can give you the right help as quickly as possible.

Complaint description (max. 280 words)

  • Contact Number++44 (0) 207 354 3355 | 02030020300